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pink-purple flower with hugging petals, symbolizing self-acceptance and the embrace of your whole, authentic self.

Marianna Jakucska, LMFT 84050
Psychotherapy, Counseling & Coaching in California

Privacy Policy
for
Open Mind Open - Wings

Effective Date: June 1, 2025

Last Updated: December 14, 2025

Introduction

Welcome to openmindopenwings.com (“Website”). Your privacy is of paramount importance. This Privacy Policy outlines how Open Mind Open Wings, operated by Marianna Jakucska, Licensed Marriage and Family Therapist (LMFT #84050) (“I,” “me,” or “my”), collects, uses, protects, and stores your personal information in connection with my services as a Creative Coach, Psychotherapist, and Immigration Psychological Evaluator. It also describes your rights under the California Consumer Privacy Act (CCPA) and my strict commitment to HIPAA compliance for clinical services.

By using my Website, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use my website or services.

1. Information I Collect

I may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Service Information: Details related to psychotherapy, counseling, creative coaching, or immigration psychological evaluation services you request.
  • Payment Information: Billing details when you purchase services.
  • Technical/Usage Information: IP address, browser type, device type, and operating system for analytics purposes (via cookies/tracking).
  • Communications: Secure records of phone calls, text messages, and professional emails with me.

2. How I Use Your Information

I use the information I collect for the following essential purposes:

  • To provide clinical services (Psychotherapy/Evaluation) and coaching services.
  • To communicate securely about appointments, inquiries, and updates.
  • To process payments securely.
  • To improve the Website’s functionality and user experience.
  • To comply with all applicable legal and ethical obligations, including HIPAA and CCPA.

3. Crucial Distinction: Confidentiality, Security, and Direct Contact

This section defines the security procedures specifically referenced by the deactivated online scheduling on my site:

  • HIPAA Compliance: For all Psychotherapy, Counseling, and Immigration Psychological Evaluation services, I am a HIPAA-covered entity. My primary method of collecting initial contact information is designed to avoid risks associated with standard website technology.
  • Deactivated Scheduling: The online booking buttons and general contact forms for the psychotherapy, counseling, and immigration psychological evaluation services have been intentionally deactivated because standard website forms and scheduling apps cannot guarantee the end-to-end encryption required to protect your Protected Health Information (PHI).
  • Secure Communication Mandate: To preserve your strict confidentiality and comply with HIPAA, you must contact me directly by phone call or secure text message for any matters related to clinical services.

4. Data Storage and Security

I implement reasonable and appropriate security measures to protect your personal information. Clinical records (PHI) are stored in systems that are fully HIPAA-compliant (e.g., encrypted practice management software). While I strive to safeguard your data, no method of transmission over the Internet is 100% secure.

5. Sharing Your Information

I do not sell your personal information. I may share your information only as strictly necessary:

  • Service Providers: Third-party vendors who assist with secure payment processing, professional scheduling, or IT support. These vendors are bound by contractual confidentiality agreements (Business Associate Agreements where required by HIPAA).
  • Legal Obligations: To authorities or entities if required by law, court order, or to protect my legal rights or safety (e.g., mandatory reporting).
  • Business Transfers: In the event of a merger, acquisition, or asset sale.

6. Your Rights Under the CCPA (California Residents)

If you are a California resident, you have the following rights concerning your personal information:

  • Right to Know: You can request details about the personal information I collect, use, and share.
  • Right to Delete: You may request that I delete your personal information, subject to certain legal exceptions (especially those pertaining to mandatory record retention under professional licensure laws).
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information (though I do not sell personal data).
  • Right to Non-Discrimination: I will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact me using the contact information below. I may require verification of your identity.

7. Cookies and Tracking Technologies

My Website uses cookies and similar tracking technologies to enhance user experience and collect analytics data. You can manage your cookie preferences through your browser settings.

8. Retention and Updates

  • Retention of Data: I retain your personal information only as long as necessary to fulfill the purposes outlined herein, or to comply with legal, licensing, or ethical obligations (e.g., psychotherapy records are retained for specific periods as mandated by California law).
  • Updates to This Policy: I may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last Updated” date.

9. Contact Me

If you have questions or concerns about this Privacy Policy or how I handle your personal information, please contact me directly:

  • Email: marianna@openmindopenwings.com
  • Mailing address: 1079 Sunrise Avenue #B292, Roseville, CA 95661

Thank you for trusting Open Mind Open Wings with your personal information.